Introduction

Heart 2 Heart ABA is committed to protecting the privacy and confidentiality of the families we serve. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Child’s age or basic intake information

• Insurance details submitted through intake forms

We may also collect non-personal information such as browser type, device information, and website usage data.

How We Use Your Information

We use the information collected to:

• Respond to inquiries

• Process intake requests

• Verify insurance eligibility

• Provide ABA therapy services

• Improve our website and services

• Communicate important updates

We do not sell, rent, or trade your personal information to third parties.

Protection of Information

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

HIPAA and Confidentiality

As a provider of ABA services, we follow applicable privacy and confidentiality laws, including HIPAA where applicable.

Protected health information is handled in accordance with federal and state regulations. Additional privacy disclosures may be provided during the intake and onboarding process.

Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.

You may choose to disable cookies through your browser settings, though this may affect certain website features.

Third-Party Services

We may use third-party service providers for website hosting, analytics, or communication tools. These providers are required to protect your information and use it only for authorized purposes.

Children’s Privacy

Our website is intended for parents and caregivers. We do not knowingly collect personal information directly from children without parental consent.

All child-related information is submitted voluntarily by parents or legal guardians.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Certain legal obligations may require us to retain some information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Heart 2 Heart ABA
Phone: (410) 210-2156
Email: info@Heart2Heartaba.com